Hanbal Icecreams (Div of Hanbal International Pvt Ltd), (“Hanbal’s,” “our,” “us,” or “we”) gathers and processes your personal information in accordance with this privacy policy. This policy provides you with the necessary information regarding your rights and obligations, and explains how, why, and when we collect, process, and use your personal information.
This Privacy Policy is part of Hanbal Icecreams Terms and Conditions and applies when you visit Hanbal’s ice cream parlours and when you use Hanbal’s website, mobile or tablet apps, emails, text messages, electronic communications, products, goods or services.
By using our Services and/or making choices when placing a purchase with us, you acknowledge that you have read and accepted the terms of this Privacy Policy and our Terms and Conditions.
We collect your information in several ways, including information we collect from you, information we collect when you use our Services, and information we collect from third parties.
The personal information that we may collect includes:
Personal information may be collected through registration forms, billing, surveys, service centre communications, cookies, tracking technologies, purchases, job applications, contests, promotional offerings and other interactions.
We and our third-party partners may use cookies, web beacons, mobile advertising identifiers, scripts and similar technologies to provide our Services, improve performance, analyse usage and provide a customised online experience.
If you choose to reject all cookies, certain areas of the website may not function properly.
We may use your personal information to:
We may share your personal information with affiliated companies, franchisees, service providers and other third parties where necessary to provide our Services, process purchases, comply with legal obligations, prevent fraud, protect our rights or protect public safety.
Hanbal Icecreams has not sold and does not sell consumers' personal information.
Hanbal Icecreams takes reasonable physical, technical and administrative measures to protect personal information from unauthorised access, alteration, disclosure or destruction. Payment transactions and other sensitive information may be protected using SSL technology.
Hanbal Icecreams retains your personal information for as long as necessary for the purposes for which it was collected and to provide our Services.
Hanbal Icecreams and its Sites and Services are intended for general audiences and individuals over 13 years of age. We do not intentionally or knowingly collect personal information from children under the age of 13.
Individuals may have rights regarding their personal information under applicable Indian data privacy laws, including rights to access, correction, deletion, opt-out and appeal.
You may submit a privacy request using the following details:
Email: support@hanbalicecreams.com
Address:
Attn: IT Team
Hanbal Icecreams
Div Of Hanbal International Pvt Ltd
NH Bypass, Aluva
Ernakulam, Kerala
India - 683101
If you wish to raise a complaint regarding the processing of your personal information, please contact us at support@hanbalicecreams.com .
We may update this Privacy Policy from time to time. Changes will be posted on this page and will become effective when the updated policy is published.
Last updated: May 15, 2026
