Acceptance of the Terms of Use

These Terms of Use are entered into by and between you and Hanbal Icecreams (Div of Hanbal International Pvt Ltd) (“Hanbal’s,” “we,” or “us”).

These Terms and Conditions, together with any documents they expressly incorporate by reference, govern your access to and use of the Hanbal Icecreams website, including any content, functionality, products and services offered through the website and other online services.

By using any of the Online Services, you accept and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with these Terms of Use or our Privacy Policy, you must not access or use the Online Services.

The Online Services are not intended for anyone under 13 years of age. If you are between 13 and 18 years of age, you should review these Terms with your parent or guardian.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time at our discretion.

Your continued use of the Online Services following the posting of revised Terms of Use means that you accept and agree to the changes.

Accessing the Online Services and Account Security

We reserve the right to withdraw or amend any Online Service, including this Website, and any service or material we provide, without notice.

You are responsible for:

• Making all arrangements necessary for you to have access to the Website and Online Services.
• Ensuring that all persons who access the Online Services through your connection are aware of these Terms and comply with them.
• Providing correct, current and complete registration information.
• Keeping your username, password and other security information confidential.

You agree to notify Hanbal Icecreams immediately of any unauthorized access to or use of your username, password or account.

We reserve the right to disable any username, password or other identifier if we believe you have violated these Terms.

Intellectual Property Rights

The Online Services and their entire contents, features and functionality, including information, software, text, displays, images, video, audio, design and arrangement, are owned by Hanbal Icecreams, its licensors or other providers of such material.

These materials are protected by applicable Indian and international copyright, trademark, patent and other intellectual property laws.

These Terms permit you to use the Online Services for your personal, non-commercial use only.

You must not:

• Modify copies of materials from the Website.
• Use illustrations, photographs, video, audio or graphics separately from their accompanying content.
• Delete or alter copyright, trademark or other proprietary notices.
• Use any part of the Online Services for unauthorized commercial purposes.

Requests regarding use of Website materials may be sent to support@hanbalicecreams.com .

Trademarks

The Hanbal Icecreams name, logo, product names, service names, designs and slogans are trademarks of Hanbal Icecreams or its affiliates or licensors.

You must not use such marks without prior written permission from Hanbal Icecreams.

Prohibited Uses

You may use the Online Services only for lawful purposes and in accordance with these Terms.

You agree not to use the Online Services:

• In any way that violates applicable laws or regulations.
• To exploit, harm or attempt to harm minors.
• To transmit unauthorized advertising, spam, junk mail or similar solicitations.
• To impersonate Hanbal Icecreams, an employee, another user or any other person or entity.
• To engage in conduct that restricts or inhibits another person's use of the Online Services.
• To introduce viruses, Trojan horses, worms, logic bombs or other malicious material.
• To attempt unauthorized access to any part of the Website, servers, computers or databases.
• To attack the Online Services using denial-of-service or distributed denial-of-service attacks.

User Contributions

The Online Services may allow users to post, submit, publish, display or transmit content or materials.

Any User Contribution you post may be considered non-confidential and non-proprietary.

You are responsible for the legality, reliability, accuracy and appropriateness of any content you submit.

Monitoring and Enforcement

Hanbal Icecreams reserves the right to:

• Remove or refuse to post User Contributions.
• Take any action considered necessary regarding content that violates these Terms.
• Disclose information where required by law or legal process.
• Take appropriate legal action for illegal or unauthorized use.
• Terminate or suspend access to all or part of the Online Services.

Content Standards

User Contributions must comply with applicable laws and regulations.

User Contributions must not:

• Contain defamatory, obscene, indecent, abusive, offensive or unlawful material.
• Promote violence, discrimination or illegal activity.
• Infringe copyrights, trademarks, patents, trade secrets or other rights.
• Violate another person's privacy or legal rights.
• Be intended to deceive another person.
• Impersonate another person or misrepresent your identity.

Copyright Infringement

If you believe that content available through the Online Services violates your copyright, please contact: support@hanbalicecreams.com .

Reliance on Information Posted

Information presented through the Online Services is made available solely for general information purposes.

We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is at your own risk.

Changes to the Online Services

We may update Website content from time to time, but the content is not necessarily complete or current.

Material available through the Website may become outdated, and we are under no obligation to update such material.

Information About You

Information collected through the Website and Online Services is subject to our Privacy Policy.

By using the Online Services, you consent to actions taken regarding your information in accordance with the Privacy Policy.

Online Purchases

Purchases made through our Website and Online Services require valid payment and billing information.

Prices will be displayed during the order process. You agree to pay the price displayed at the time of your order, together with applicable taxes and charges.

Payment information and personal information will be handled according to our Privacy Policy.

Gift Card Terms

• Treat gift cards as cash.
• Gift cards may be used up to the available balance for eligible products at participating locations.
• Gift cards are not redeemable for cash except where required by law.
• Gift cards are not credit or debit cards.
• Gift cards may be reloadable.
• Safeguard your card. Lost, stolen or unauthorized cards may not be replaced.
• Gift cards must not be resold without authorization.

Linking to the Website and Social Media

You may link to our homepage provided you do so in a fair and legal manner and do not damage our reputation or suggest an unauthorized association with Hanbal Icecreams.

Social media functionality provided through the Online Services must be used only as intended and in accordance with these Terms.

Links to Other Sites

The Online Services may contain links to websites and resources provided by third parties.

These links are provided for convenience only. Hanbal Icecreams does not control third-party websites and accepts no responsibility for their content, policies or practices.

Geographic Restrictions

The Online Services are primarily provided for use by persons in India.

Users accessing the Services from outside India are responsible for compliance with applicable local laws.

Disclaimer of Warranties

Your use of the Online Services, Website, content, products and services is at your own risk.

The Online Services are provided on an “as is” and “as available” basis without warranties of any kind, except where warranties cannot legally be excluded.

Hanbal Icecreams does not guarantee that the Website will always be accurate, reliable, error-free, secure or uninterrupted.

Limitation of Liability

To the fullest extent permitted by law, Hanbal Icecreams, its affiliates, licensors, service providers, employees, agents, officers and directors will not be liable for losses arising from your use or inability to use the Online Services, except where liability cannot legally be excluded.

Indemnification

You agree to defend, indemnify and hold harmless Hanbal Icecreams, its affiliates, licensors, service providers, officers, employees and agents from claims, liabilities, damages, losses, costs and expenses arising from your violation of these Terms or misuse of the Online Services.

Governing Law and Jurisdiction

Any legal suit, action or proceeding arising from or related to these Terms or the Online Services shall be subject to the applicable laws and jurisdiction stated in these Terms.

The client-provided Terms specify the District Court for Ernakulam District, Kerala, India as the venue for applicable disputes.

Arbitration

At Hanbal Icecreams' discretion, disputes arising from these Terms, the Website or Online Services may be submitted to final and binding arbitration in accordance with applicable arbitration laws.

Class Action Waiver

Except where prohibited by applicable law, proceedings to resolve disputes will be conducted on an individual basis and not as a class action or representative proceeding.

Limitation on Time to File Claims

Any claim arising out of or relating to these Terms or the Website must be commenced within the period specified by these Terms and applicable law.

Waiver and Severability

No waiver by Hanbal Icecreams of any term or condition shall constitute a continuing waiver of that term or any other term.

If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Use and our Privacy Policy constitute the agreement between you and Hanbal Icecreams regarding the Website and Online Services.

Text Messaging Program

Where you opt in to text message programs, you consent to receive messages through an automated system.

You may withdraw consent and unsubscribe according to the instructions provided through the applicable messaging service or by contacting support@hanbalicecreams.com .

Comments and Concerns

All feedback, comments, requests for technical support and other communications relating to the Online Services may be directed to:

Email:
support@hanbalicecreams.com

Postal Address:
Attn: IT Team
Hanbal Icecreams
Div Of Hanbal International Pvt Ltd
NH Bypass, Aluva
Ernakulam, Kerala
India - 683101

Last updated: May 15, 2026